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Shopping at Tokopedia Using GoPay Coins

Shopping at Tokopedia Using GoPay Coins
GoPay / 6 Oct 2021

Hi Gojekers,

Save more for shopping at Tokopedia using GoPay Coins as a payment discount when making transactions!

GoPay Coins is a universal point system in the form of cashback balances that are given as rewards to users that are obtained after completing transactions. Meanwhile, GoPay Coins can only be used on Tokopedia.

Make sure you have connected your GoPay account at Tokopedia before you can use GoPay Coins. Haven't connected yet? Read more di sini.

Here's how to get and use GoPay Coins!


How to Get GoPay Coins

  1. Add product to Cart. Click Save more with promos.
  2. See the list of GoPay Coins cashback coupons in My Coupons.
  3. Choose a coupon with benefits to GoPay Coins from the list of available coupons. Click Use Promo.
  4. Make sure the GoPay Coins cashback coupon is active. Then, click Buy.
  5. Click Pay to proceed with payment.
  6. You will get a notification after getting GoPay Coins when the order is complete.

Before using a coupon, there are several things to note:

  • Terms and Conditions apply - Make sure your order complies with the terms and conditions of using the coupon.
  • Coupon usage limits - Each coupon has a different usage limit.
  • Check coupon validity - Every coupon issued has an expiration date. Make sure the coupon used is still in the promo period.

How to Use GoPay Coins on Tokopedia

  1. Add the product to the shopping cart. You can pay for transactions in full using your GoPay Coins.
  2. Slide the Use GoPay Coins toggle on the payment page. Then, click Pay.
  3. Enter your GoPay PIN. Then, click Confirm.
  4. The application page will display the payment process as above.
  5. Yeay! Your payment using GoPay Coins was successful.
  6. You can view Payment Details using GoPay Coins.
  1. Add the product to the shopping cart. You can pay for some transactions using your GoPay Coins.
  2. Slide the Use GoPay Coins toggle and select another payment method. Then, click Pay.
  3. Enter your GoPay PIN. Then, click Confirm.
  4. The application page will display the payment process as above.
  5. Yeay! Your payment using GoPay Coins was successful.
  6. You can view Payment Details using GoPay Coins.

Note:

  • If partial payment uses GoPay or GoPayLater, you must enter your GoPay or GoPayLater PIN. GoPay Coins cannot be combined with Ovo Points and Ovo Cash.
  • If all of them use GoPay Coins, you must enter a verification code (OTP/PIN).

Frequently Asked Questions

What are GoPay Coins?

GoPay Coins is a universal point system in the form of cashback balances that are given as rewards to users that are obtained after completing transactions. Meanwhile, GoPay Coins* can only be used on Tokopedia.

*GoPay Coins is an update from TokoPoints on Tokopedia. This change will be made incrementally across all user accounts.

How much is 1 GoPay Coin in Rupiah?

1 GoPay Coin = Rp1.

How about my TokoPoints?

The remaining TokoPoints you have will be converted into GoPay Coins with a value of 10x. Example: If you have 1000 TokoPoints then your TokoPoints will be converted into 10,000 GoPay Coins.

How to get GoPay Coins?

You can get GoPay Coins by making transactions using a cashback coupon on Tokopedia. See full terms and conditions here.

How to exchange GoPay Coins?

In the meantime, you can exchange GoPay Coins like transaction payment discounts only at Tokopedia.

Can I transfer or withdraw GoPay Coins?

No. You cannot transfer or withdraw GoPay Coins to other users.

Will there be an expiration date for the GoPay Coins balance?

GoPay Coins will expire at the end of the following year. Example: You have GoPay Coins in 2021 then GoPay Coins will expire on December 31, 2022.

Is there a maximum number of GoPay Coins I can have?

There is not any. You do not have a limit on the maximum number of GoPay Coins.

Is there a minimum and maximum for GoPay Coins redemption?

There is no minimum and maximum redemption.

Where can I see my GoPay Coins balance?

You can see your GoPay Coins balance on the Homepage, Account page, Global Menu page, and Point Center page on Tokopedia. You can also view your GoPay Coins balance on the Homepage of the Gojek application.

Where can I see the history of GoPay Coins?

You can view the history of GoPay Coins on the Point Center page through the Homepage, Account, and Global Menu on Tokopedia. You can also see it through the transaction history in the Gojek application.

Can I set how much amount of GoPay Coins will be used for payment?

No. You cannot specify how many GoPay Coins you want to use. You can only choose to use it or not.

Can I pay in full with GoPay Coins?

Yes. You can pay the total bill by exchanging GoPay Coins as long as the total amount of the bill is less than or equal to the GoPay Coins balance.

What if my transaction is partially cancelled?

For canceled transactions, GoPay Coins cashback will be calculated on a prorated basis.

What is the Difference Between GoPay Coins and GoClub?

GoPay Coins is a universal point system in the form of cashback balances that are given as rewards to users that are obtained after completing transactions. Meanwhile, GoPay Coins can only be used on Tokopedia. 

GoClub is a loyalty program that can be followed by Gojek users who meet the conditions that will give you points (XP) every time you make a transaction on the Gojek application. See more about GoClub here.


Read the Terms & Conditions about GoPay Coins here!

If you have questions or need other information, you can go to the Help Page or contact customerservice@gojek.com.