Before the ride
Programs and measures for creating a safe space
Driver-partners must go through and meet stringent background checks and requirements before driving with us.
We conduct half-day courses which cover everything from avoiding common accidents and handling in-vehicle distractions.
Account features like the OTP and single-device login ensure that your account is accessible only to you.
During the ride
Peace of mind from A to B
Personal accident insurance
All passengers and drivers are insured with free on-trip accident coverage.
Safe Trip Kit
Share your location, vehicle information, and license plate number to your loved ones.
Our tech allows for tracking of driving speed, pick-up and drop-off locations, as well as route taken every trip.
After your ride
Safety beyond the Gojek car
24/7 customer service
We’ve got a full team that answers your queries, on and off the road, all day, all night.
Your personal information – including trip and payment details – is kept safely on our system.