We know your time is precious. Our partnership with Doctor Anywhere – an on-demand video consultation platform – lets you skip the queue and get connected to certified doctors from wherever you are, at any time.

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Subscription fees fully-paid for by Gojek for all active driver-partners

Pro and Elite GoalBetter driver-partners get 1 consultation per quarter fully paid for by Gojek, while other driver-partners only pay a fixed rate of $13 per consultation

Your medications sent to your doorstep in 3 hours

How it works

1

Download the app

Search for Doctor Anywhere on the App Store or Play Store

2

Log in to your account

  1. UserID: Email address (As registered with Gojek)
  2. Password: Your birthday (DDMMYYYY)

3

Connect to a doctor

Click on Video Consultation > General Practitioner > See The Next Available GP Now

4

Fill up a survey

Fill up a pre-consultation survey before connecting – this lets your doctor know if you’re suitable for a video consultation.

5

Prepayment

The app will show a payment page after the pre-consultation survey. Simply click Pay to continue! You will be charged only upon successful connection with a doctor.

6

Consultation

Your doctor will let you know if you’re suitable for video consultation – and if you’re not, you won’t be charged and will instead be advised on some follow-up actions.

7

Purchase medication (optional)

  1. If the doctor has prescribed medication for you, you will receive a push notification once the prescription is ready for viewing
  2. Click on the push notification to be directed to the purchase page
  3. Click on Next to proceed to the delivery page
  4. Put in your address and choice of delivery timing. Click on Next to proceed to payment
  5. Click on Confirm Purchase to proceed

FAQs

What kind of conditions are suitable for video consultations?

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Many common illnesses and chronic conditions can be effectively treated even via video consultation! Types of conditions approved by the relevant authorities include:


Common illnesses

  • Fever
  • Cough, sore throat or laryngitis
  • Diarrhoea/vomiting
  • Flu/cold
  • Sinusitis
  • Rash and skin conditions
  • Cold sores
  • Headache
  • Giddiness/dizziness
  • Red eye

 

Chronic conditions

  • Diabetes
  • Hypertension
  • Hyperlipidemia
  • Other secondary diseases which may arise from the chronic disease conditions mentioned above (E.g. ischemic disease, peripheral artery disease etc.)

 

For other conditions, the doctor will assess your history, current symptoms, and other available documents to determine if your condition is suitable for a video consultation.

Can healthcare professionals on Doctor Anywhere prescribe medication?

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Yes! Doctors on the platform are fully certified to prescribe medication for infections, allergies, skin conditions, injuries, and more. You can also choose to have these medications delivered to your doorstep within 3 hours.

Can the doctors on Doctor Anywhere issue medical certificates or referral letters?

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Created with Sketch.
Yes! Doctors on the platform are fully certified to issue medical documents as needed. These documents will be available for viewing in-app after the consultation, with the option to email them to yourself.

Can I claim my consultation and/or medication fees from Gojek?

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Created with Sketch.
All driver-partners in the Q3 2020 cycle will enjoy a fixed rate of $13 for consultation. If you are in the Pro and Elite tiers, you are entitled to one medical consultation per quarter, fully paid for by Gojek.

Subscription fees will be fully paid for by Gojek for all active driver-partners who are part of the GoalBetter program.