Have a DBS yuu Card or a PAssion POSB Debit Card? You’re in luck, ‘cuz you’ve got yuu-ge rewards and promos coming your way the next time you book a ride on Gojek!
Just switch your payment method to DBS yuu Card or PAssion POSB Debit Card, and make sure these cards have been linked to your yuu Account!
*DBS Bonus Points linked to minimum spends for DBS yuu Card and PAssion POSB Debit Card will only be calculated at the end of the calendar month.
**First-time customers are defined as users who have not done any transaction on Gojek using a PAssion POSB Debit Card in the last 6 months. Gojek vouchers will be sent out by the first week of December 2023.
Hint: your yuu Rewards can then be changed to perks from over 1,000 places, including Gojek.
FAQs: yuu Points
Will all my Gojek transactions be eligible for yuu Points?
Only the ones paid with a DBS yuu Card or PAssion POSB Debit Card. Make sure that you have a yuu Account created and that your Card is linked to your yuu Account too.
When will the yuu Points be credited to my yuu Account?
Base Points from Gojek and DBS and Bonus Points from Gojek will be credited within 14 working days from the date of transaction. If not, you can contact yuu Customer Service via the yuu App or website.
Meanwhile, Bonus Points from DBS will be reflected in your yuu Account within 60 days of the end of the calendar month, as long as you reach the minimum spend criteria for that month itself.
I have a DBS yuu supplementary Card. Can I earn and receive Points in my own yuu Account?
You’ll still be able to earn yuu Points from your transactions, but these Points will be credited to the principal cardholder’s yuu Account.
What happens to my yuu Points if my transaction is reversed or refunded?
If Gojek processes a refund on your transaction, the Points you’ve earned from that purchase will be deducted from your yuu Account.
How will my yuu Points be reflected in myAccount?
yuu Points will be reflected under the following categories in your yuu Transactions page:
Take note: not all yuu Points will be reflected on the same date or chronologically.
I’d like to start earning yuu Points, how do I sign up?
Sign up for a DBS yuu Card here or PAssion POSB Debit Card here. Upon receiving your DBS yuu Card, activate and link it to your yuu App.
How can I use my yuu Points?
You can use your yuu Points to redeem Rewards or vouchers in the yuu app. Pro tip: you can use these Points to redeem Gojek vouchers for even more savings!
How can I use my Gojek vouchers redeemed on the yuu app?
Simply copy the voucher code from your yuu Rewards to the ‘Promo’ tab on Gojek to redeem the vouchers.
FAQs: Gojek vouchers for first-time PAssion POSB Debit Card customers
Who is eligible to receive the promotional Gojek vouchers?
As long as you’ve charged a Gojek trip to a DBS yuu Card within the promotional period for the first time, you’ll get the Gojek vouchers. First-time customers are defined as users who have not done any transaction on Gojek using a PAssion POSB Debit Card in the last 6 months. These vouchers are while stocks last from 6–30 November 2023.
When will I receive the vouchers into my Gojek account?
If eligible, you’ll receive the vouchers in your Gojek account by the first week of December 2023.
I have issues with my voucher, how can I get help?
Please submit a ticket through Gojek’s in-app help center, under Help & My tickets > Vouchers and Promotion.
For a full list of Gojek x yuu x DBS - Terms & Conditions, click here.
