News · 7 Feb 2022

GoCar XL: Bigger earnings for larger cars

It’s time for the BIGGEST reveal of the year that many driver-partners have been waiting for.


Introducing GoCar XL - a new service type for larger cars!


From 22 November, 2PM, driver-partners with larger cars will progressively be able to accept GoCar XL trips in addition to GoCar trips.


As part of GoCar XL, these driver-partners will be able to enjoy:


✔️ BIGGER EARNINGS 


Enjoy 30-60% higher earnings with GoCar XL trips compared to GoCar trips, on top of ALL the same current incentives


✔️ MORE OPTIONS


Accept trips from different types of passengers! That means larger groups of families or friends (once the restrictions on social gatherings are lifted), eager travellers, passengers with groceries or wheelchairs, and more.


Read on for more details on GoCar XL.


How to accept GoCar XL trips



Only driver-partners whose vehicles have the capacity to take more than 4 passengers will be allocated GoCar XL trips. 


This will happen progressively and automatically from 22 November 2021 onwards. 


To be able to accept GoCar XL trips, please ensure that your GoPartner driver app has been updated to the latest version of 1.15.3 or later. No further actions are required.


Note: Driver-partners will not be able to opt out of accepting GoCar XL trips to ensure a consistent supply of GoCar XL cars.


How does GoCar XL differ from GoCar trips?



Accepting a GoCar XL booking


To differentiate the GoCar XL trip from a regular GoCar trip, look out for this logo:


The process of accepting and completing a GoCar XL trip is the same as a GoCar trip. 


Before picking up the customer:


After completing the trip:


You will also see “GoCar XL” reflected in your Transaction history for GoCar XL trips.


GoCar XL fees and incentives



Service and Platform Fees

There will be no difference in service and platform fees. GoCar XL trips will be subject to the same fees as GoCar: $0.70 platform fee and 10% service fee.


Additional Fees

GoCar XL trips will be eligible for the same additional fees as GoCar trips:

  • Multi-Destination fee of $4 (subject to 10% service fee)
  • Edit Destination fee of $3 (subject to 10% service fee)
  • Cancellation fee of $4 (no service fee)

Incentives

All GoCar XL trips will qualify for the same incentives as GoCar trips, so every trip brings you closer to bigger earnings!


✔️  $3 for far pick-ups

GoCar XL trips will also be eligible for the $3 flat fee for far pick-ups above 3km.


✔️  Daily peak hour earning boosters

There will be no difference in peak hour points between GoCar XL trips and GoCar trips. All GoCar XL trips will receive 1 base point and will be eligible for peak hour bonus points. 


✔️  Monthly earnings safety net

GoCar XL trips will count towards the minimum monthly trips required for the monthly earnings safety net.


More details: gjk.sg/incentives



FAQs


Q: How can I inform Gojek if I have recently changed my vehicle to a 6-seater?

A: Ensure that your vehicle information is up to date in GoPartner by using “Edit Vehicle Information”. Your eligibility for GoCar XL trips will automatically change based on your vehicle model.


Q: What do I do if I have recently changed my vehicle from a 6-seater to a 4 seater?

A: Ensure that your vehicle information is up to date in GoPartner by using “Edit Vehicle Information”. Your eligibility for GoCar XL trips will automatically change based on your vehicle model.


Q: How will I know if my trip is a GoCar XL trip?

A: Please look out for these icons on your booking screen. 


Q: Can I opt-out of accepting GoCarXL trips?

A: No. GoCarXL driver-partners will not currently be able to opt out of accepting GoCar XL trips, to ensure consistent supply.


Q: Will GoCar XL trips be counted in the monthly trips requirement for the monthly safety net?

A: Yes, GoCar XL trips will be included in the calculation for the monthly safety net, which helps driver-partners to drive with earnings assurance with minimum monthly trips completed. 


Q: Which vehicle models will be considered as eligible for GoCar XL trips?

A: The following vehicle models in this list will be considered as eligible for GoCar XL trips.



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