On top of preventive measures you should take to protect yourself, here's how we're continuing to protect your earnings if you've been quarantined or diagnosed with COVID-19.
🔸 Prolonged medical leave insurance coverage under the Freelancer Earnings Protection scheme
As part of GoalBetter, driver-partners who are covered under the Freelancer Earnings Protection (FLEP) program will be covered under prolonged medical leave insurance in the event that you are diagnosed with COVID-19, served with a QO or have to take medical leave.
Effective 22 Oct 2021, drivers who have tested COVID positive as indicated below will be eligible for the claims:
*From 1 Jan 2023, the payout will be adjusted to max 2 days payout with 1 day excess.
For further enquiries, do contact Gigacover directly.
Learn more about all your medical benefits under GoalBetter here.
🔸 GoalBetter tier protection when you are unable to drive
If you are diagnosed with COVID-19, your GoalBetter tier qualification criteria for the next program period will be prorated by 7 days upon submitting the necessary documents to us, so that you can focus on recovering.
How to qualify for the GoalBetter tier qualification proration
GoalBetter driver-partners will need to provide proof of the positive ART result to us via Sync or by providing documentation from a GP/hospital.
Example:
If you are currently a Premium driver and have been diagnosed with COVID-19, instead of the usual trip accumulation period of 91 days, your trip accumulation period will be 84 days (91 - 7 days).
FAQs
Q: I am diagnosed with COVID-19. How do I protect my GoalBetter tier?
A: If you are diagnosed with COVID-19, your GoalBetter tier qualification criteria for the next program period will be prorated accordingly.
Please let us know via in-app (Help > COVID-19 advisory > I have received a COVID-19 notice) with a photo of your ART positive result and our team will reach out to you shortly.
Q: How can I purchase the FLEP policy?
A: Driver-partners from the Pro and Elite GoalBetter tiers do not have to pay anything to enjoy this coverage – premiums will be fully paid for by Gojek.
Driver-partners from Classic and Premium GoalBetter tiers will be able to purchase this policy at highly subsidized rates. To purchase, please visit gjk.sg/flep, and click on “Get a Quote Now”.
Q: I am under FLEP and I am diagnosed with COVID-19. How do I make a claim?
A: Please email Gigacover at claims@gigacover.com, or WhatsApp them at +65 98551589, to submit your claim.
