Deliver Goods Economically at the End of the Year, GoSend Invites Users to use the Flat Ongkir Program
Deliver Goods Economically at the End of the Year, GoSend Invites Users to use the Flat Ongkir Program
Indonesia / 20 Nov 2023

Jakarta, November 20, 2023 - GoSend, Gojek's on-demand logistics service and part of PT GoTo Gojek Tokopedia, Tbk (IDX: GOTO), is offering the GOSENDHEMAT Flat Ongkir option. Customers and social sellers can use this Flat Shipping voucher as a low-cost delivery option to meet their delivery needs at the end of the year. With the GOSENDHEMAT voucher code, all users can enjoy Flat Delivery Cost (Flat Ongkir) for GoSend Instant & GoSend Car services starting from IDR 10,000, and it is available in 14 areas in Indonesia. This offer is also intended to support social sellers in obtaining more predictable delivery costs and increasing the potential income of Gojek's driver partners.

Head of Commercial Transport and Logistics at Gojek, Steven Halim, said, "The GOSENDHEMAT Flat Ongkir service is an offer that provides users with economical options for goods delivery, which usually increases towards the end of the year. This is by our observations of user habits, both individual customers and social sellers, where the GoSend service is most often used from morning to lunchtime, making this period the most productive for deliveries."

"Since its launch in September 2023, the GOSENDHEMAT Flat Ongkir initiative has been enthusiastically welcomed by GoSend users, individuals, and sellers, as seen from the continued growth in transaction numbers. With Flat Delivery Cost, users can enjoy discounts on shipping rates up to half the price."

To get the GOSENDHEMAT Flat Ongkir offer, users can send goods daily from 10:00 WIB to 12:00 WIB. Users must redeem the voucher with the code "GOSENDHEMAT" first in Gojek application and get as much as thirty (30) Flat Delivery Cost vouchers weekly.

The voucher will continue to be renewed weekly on Mondays. This offer can be used by all users in the Jabodetabek, Bandung, Surabaya, Medan, Palembang, Semarang, Bali, Bandar Lampung, Solo, Malang, Makassar, Balikpapan, Samarinda, and Yogyakarta areas.

teven added that GOSENDHEMAT Flat Ongkir further emphasizes Gojek's strategy to continue innovating to provide the best experience for users, especially in goods delivery services.

"This innovation comes after we introduced GoSend Car for large-sized deliveries using cars and the Share Saved Address feature to make it easier for users to make the right deliveries. The Flat Delivery Cost offer complements the needs of the wider Indonesian community, which needs delivery service options at more affordable prices. "We hope that through our savings offers, GoSend can reach a wider group of consumers while increasing partners' income opportunities," explained Steven.

A month since this program started, user have also felt an increase in orders during flat delivery cost hours, namely 10.00 - 12.00 WIB, with a daily increase of up to 30% (internal Gojek's Data by September 2023).

Ruth Priscilla, owner of Ruderuth_id, a local recyclable fashion brand and one of the best sellers from GoSend, also felt helped. "Ordering Ruderuth_id using a pre-order system means that I always send many orders at one time, which is in the morning before lunchtime. The timing of the GOSENDHEMAT Flat Ongkir offer aligns with my habits. The Flat Delivery Cost option also makes it easier for me and the buyer to get cheaper delivery costs without having to hunt for promotions."

Here are the details of the GOSENDHEMAT Flat Ongkir offer starting from IDR 10,000, categorized based on delivery distance and frequency of GoSend usage:

Moreover, after the launched the popular jingle "GoSend Instant 1 Hour," last year, local musician Ariel NOAH now has the opportunity to perform the jingle "GOSENDHEMAT Flat Ongkir."

Ariel NOAH, who is also the GoSend Brand Ambassador explained that he was pleased to be able to contribute again to bring good news to GoSend users.

"Since joining GoSend, I have enjoyed interesting moments that have positively impacted me personally and social sellers that are being helped by GoSend and its series of programs. This time, the GoSend offer was introduced through a jingle, which I also sang it in the hope that more people would know about GOSENDHEMAT Flat Ongkir. Hopefully, this program can help users make deliveries quickly, safely, and affordably, especially at the end of the year, which is identical with delivery time. Set your alarm because, at 10 o'clock, it's GoSend time!"


About Gojek

Gojek is GoTo Group's on-demand services platform and a pioneer of the multi-service ecosystem model, providing access to a wide range of services including transportation, food delivery, logistics and more. Gojek is founded on the principle of leveraging technology to remove life's daily frictions by connecting consumers to the best providers of goods and services in the market.

The company was first established in 2010 focusing on courier and motorcycle ride-hailing services, before launching its app in January 2015 in Indonesia. Since then, Gojek has grown to become the leading on-demand platform in Indonesia, with additional operations in Vietnam and Singapore. The Gojek platform now comprises over 2.7 million driver partners across the region. Gojek is part of the GoTo Group, the largest digital ecosystem in Indonesia, consisting of Gojek, Tokopedia and GoTo Financial.

Gojek is dedicated to solving the daily challenges faced by consumers, while improving the quality of life for millions of people across Southeast Asia, especially those in the informal sector and micro, small and medium enterprises (MSMEs).

The Gojek application is available for download via iOS and Android.

Media Contact

Althea Sutarna

Corporate Affairs Senior Lead Gojek



Muhammad Ikhsan

Gojek's Communication Consultant

Artemis Indonesia