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My driver choose a bad route

To get the best experience while using Gojek, you can ask the driver to take your preferred route. But if you don't have one, no need to worry - our drivers will use the GPS feature available on their phone.

If your driver selected a route than you requested and made you feel uncomfortable, please report this to us by clicking the 'Contact Us' below.
We apologize for the inconvenience.

*Contact Us only accessible when you are registered in Gojek app and open this page on your phone/tablet

Contact Us