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Driver asked me to cancel GoRide order with unreasonable reason

Gojek always wants to bring customers a quick and convenient service.

In case the driver asks you to cancel the trip for unreasonable reasons, arising from the driver or outside such as a broken vehicle, not on the same route, do not want to receive more trips, please contact us by sending an email at the "Contact Us" button below.

We apologize for the inconvenience.

*Contact Us only accessible when you are registered in Gojek app and open this page on your phone/tablet

Contact Us