I haven't received login link

If the login link request has been sent but you haven't received it, try doing the following:

• Make sure you have entered the right phone number registered in your Gojek app *Please note that your login link will be sent to that number
• Ensure that you have a good signal to receive an SMS
• Wait for the timer value to run out for the login link to be sent. After that, you can request a new link by clicking the ‘Resend’ button.

If it still doesn’t work:

• Try updating the Gojek app to the latest version
• Verify that you did not previously ask your service provider to block any incoming SMS. If you are not sure, please contact your service provider to check
• Clear your cache by using the following steps:

Hope this helps!

Remember, Gojek will never ask for your login link under any circumstances. Please do not share your login link to any party who admits being a part of Gojek or its affiliation