I haven't received login link
If the login link request has been sent but you haven't received it, try doing the following:
- Make sure you have entered the right phone number registered in your Gojek app *Please note that your login link will be sent to that number
- Ensure that you have a good signal to receive an SMS
- Wait for the timer value to run out for the login link to be sent. After that, you can request a new link by clicking the ‘Resend’ button.
If it still doesn’t work:
- Try updating the Gojek app to the latest version
- Verify that you did not previously ask your service provider to block any incoming SMS. If you are not sure, please contact your service provider to check
- Clear your cache by using the following steps:
Hope this helps!
Remember, Gojek will never ask for your login link under any circumstances. Please do not share your login link to any party who admits being a part of Gojek or its affiliation