One app for every need

Driver ask to complete order without Gojek platform

Gojek always wants to bring customers the most professional and safe service. In case the driver asks you to make a trip / order outside of Gojek's service, please refuse the driver and cancel the order if you feel uncomfortable or unsafe. At the same time, we need information sharing from you to have a basis to work with the offending driver and improve the quality of service. Please contact Gojek by selecting the 'Mail us' button below. We are sorry about this inconvenience.

*Contact Us only accessible when you are registered in Gojek app and open this page on your phone/tablet

Contact Us