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Someone used my account

If you suspect someone is using your Gojek account, please report by clicking the 'Mail Us' below.

Please note: For safety reasons, we always require you to input a verification code (OTP) sent via SMS to your phone number to log in. You can follow steps below to log in to Gojek account: 1. Enter the registered phone number 2. A verification code will be sent to your phone number 3. Input the code on your app to validate

Please DO NOT share this verification code to anyone to prevent leaking your confidential and important information.

*Contact Us only accessible when you are registered in Gojek app and open this page on your phone/tablet

Contact Us