I can’t pay my PayLater bills
If you experienced a moment when you cannot pay your PayLater bills, you don’t need to worry. Let’s make sure you have done these following steps:
- You are using the latest version of Gojek app
- Your GoPay balance is sufficient to make a payment
- You have a stable internet connection
You can try to pay your PayLater bills again in a few moments. If you’re still experiencing the problem after following those steps, please report it to us via Gojek Help page (under My Account menu) by clicking the Contact Us* below. We will gladly help you.
*Contact Us button only accessible when you open this page on your phone/table