Q: How to use LinkAja to pay my order

Now you can use LinkAja as a payment method for GoTix, GoRide, GoCar, and GoBlueBird services. Before you pay with LinkAja, you have to register your LinkAja account first in Gojek app as below: <span style="color: rgb(60, ... Read more

Q: Haven't received my event e-ticket from GoTix

Don’t panic! If you haven’t received your e-ticket after you order event ticket on GoTix, it would be good to check first on ‘My Ticket’ on GoTix or go check your email that registered in your Gojek app, if you order event ticket on GoTix website, check your e-ticket to email that you registered ... Read more

Question 1

Type of GoTix payments

Accepted Answer

After you pick the desired Event or Movie, you will find 4 (four) payment methods on the 'Booking Confirmation' page:

GoPay
LinkAja
PayLater*
Credit/debit card

*If you currently do not yet have access to PayLater, hang ... Read more

Question 2

I want to buy tickets

Accepted Answer

Use GoTix to get various entertainment tickets such as movies, concerts, shows, or any kind of events in your city. Below are the steps of using GoTix service:

Choose GoTix in main menu

Read more

Question 3

How to use LinkAja to pay my order

Accepted Answer

Now you can use LinkAja as a payment method for GoTix, GoRide, GoCar, and GoBlueBird services.

Before you pay with LinkAja, you have to register your LinkAja account first in Gojek app as below:

Question 4

I can't use LinkAja to pay order

Accepted Answer

Please make sure these things below if you can’t use LinkAja to pay your order:

*Currently you can only use LinkAja only for GoTix, GoRide, GoCar, and GoBluebird services

You have registered your LinkAja
When registering LinkAja, you have entered the ... Read more

Question 5

How to see GoTix transaction history

Accepted Answer

You can see all transactions that you have purchased through GoTix in ‘My Tickets‘ page on the top right corner of GoTix homepage.

Open your Gojek app and choose GoTix

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Click ticket icon ... Read more

Question 6

Haven't received my event e-ticket from GoTix

Accepted Answer

Don’t panic! If you haven’t received your e-ticket after you order event ticket on GoTix, it would be good to check first on ‘My Ticket’ on GoTix or go check your email that registered in your Gojek app, if you order event ticket on GoTix website, check your e-ticket to email that you registered ... Read more

Question 7

Problem when purchasing movie tickets on GoTix

Accepted Answer

GoTix offers you movies or events tickets and we’d like to say thank you for purchasing the tickets!

When you’re purchasing a movie ticket, perhaps you have ever experienced some difficulties and got notifications like this:

Hold ticket failed ... Read more

Question 8

How to redeem ticket from GoTix

Accepted Answer

Need to watch movie or plan to go to recent event? Simply, just use GoTix! You can use GoTix to find movie tickets on CGV and Cinepolis or buy tickets for other exciting events in various cities.

After purchasing a ticket at GoTix, you can redeem the e-ticket ... Read more

Question 9

Didn't receive GoTix Booking Code and Pass Key

Accepted Answer

You love watching movies? Yay! GoTix can be your loyal friend. Buy ticket using GoTix and you will get a booking code and pass key that you can exchange with a physical ticket at the cinema.

You haven’t ... Read more

Question 10

GoTix service area

Accepted Answer

You can buy movie ticket using GoTix in these cities:

Balikpapan
Bandung
Batam
Batu
Bekasi
Binjai
Blitar
Bogor
Cikarang
Cirebon
Depok
Gresik
Jakarta
Jember
Karawang
Kediri
Kendari
Ketapang
Kupang
Lampung
Madiun
Makassar
Malang
Mamuju
Manado
Mataram
Medan
Mojokerto
Padang
Palembang
Pekanbaru
Ponorogo
Prabumulih
Probolinggo
Purwakarta
Purwokerto
Samarinda
Serang ... Read more

Question 11

Register your event

Accepted Answer

If you want to register your event on GoTix, please kindly send us these details:

Proposal
Event Details
Contact Person

Kindly send it through e-mail to gotixevents@go-jek.com and ad.jayengrana@go-jek.com

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