GOJEK App

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How to use GoShop

If you can't find the store, or food you want in GoFood, you can use GoShop to get your needs. GoShop is a service that you can use to shop for any products that is not available in GoFood without minimum purchase and with maximum delivery distance of 25 km. 

In GoShop, you have to manually input the store's name, address, and the items you want to buy. Our drivers will buy your products in accordance to what you have ordered. Search or pinpoint any stores or restaurants as long as it is inside a 100 km radius from your current location, so you can order it to your loved ones too. You can make multiple orders at a time and pay for the items and the delivery fee by using GoPay or cash. 

By upgrading to the latest version of Gojek app, you can communicate with GoShop driver easily through the in-app chat feature. Below are the steps of using GoShop: 

  1. Choose GoShop in main menu
  2. Add the store’s or restaurant's location
  3. Choose 'Next' to continue

           

  4. Add item details
  5. Add an estimated price for the item. You can not change the estimated price when the order is already placed. Please contact your driver to re-confirm the price
  6. Choose 'Save' to continue

             

  7. Add your delivery location
  8. Choose ‘Next’ to continue


 

  1. Choose your preferred payment method (GoPay or Cash)
  2. Select 'Order GoShop' to complete your booking

 

  1. When you get a driver, you can see his/her location and contact him/her via call or in-app chat

Catatan: 
Mengenai tarif parkir dan tol, perlu untuk kamu ingat bahwa:

1. Sebelum penjemputan (GoRide / GoCar / GoBluebird) dan/atau pengambilan barang (GoSend) dan/atau pembelian barang/makanan (GoFood/GoShop/GoMart), biaya parkir dan tol adalah tanggungan driver, kecuali telah disepakati sebelumnya akan dibayarkan oleh pelanggan
2. Setelah penjemputan (GoRide / GoCar / GoBluebird) dan/atau pengambilan barang (GoSend) dan/atau pembelian barang/makanan (GoFood/GoShop/GoMart), biaya parkir dan tol adalah tanggungan pelanggan dengan kesepakatan terlebih dahulu sebelum memasuki area parkir dan jalur tol