I can't find a driver
Difficulties in finding a driver could be caused by the high demand for Gojek services at the time, for example during rush hour, or due to weather conditions.
Please try to book again in a few minutes and we will do our best to find you a driver.
If you order transportation services, you can also try to:
- Find a pickup point that has more drivers and is easier to find, such as a building lobby, mall lobby, or shuttle stop
- Give notes on your pickup point so that the driver can easily know your position and be willing to take the order
If you don't get a driver when ordering GoFood service, it usually happens because there are no drivers near the restaurant you want at the moment. You can try ordering from other restaurants if you want to get your food immediately.
Hope this information helps you.