GOJEK App

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Bills hasn't been paid after transaction made

You already paid your bill with GoBills, but your bill hasn't been paid? Relax, your payment process has been received and is in the process, please wait until maximum of 1 (one) business day.

However, if after 1 (one) business day your bill is still not paid, please reach us via Gojek Help page (under My Account menu) by clicking the Contact us* below.

*Contact Us button only accessible when you open this page on your phone/tablet