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GoRide Protect Plus

How to Order GoRide Protect+

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Guaranteed FaceShield & Protect Shield

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For the collective safety, driver-partners are fully equiped with Faceshield & Protect Shield

Guaranteed vaccinated driver-partners

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Gojek supports the collective safety by vaccinating driver partners
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How to Order GoRide Protect+

How to Order GoRide Protect+
How to Order GoRide Protect+
How to Order GoRide Protect+
How to Order GoRide Protect+

1․ How to Order GoRide Protect+

Make sure you have updated the app to the latest version. Open the Gojek application, then select the GoRide Protect+ icon.

2․ Input your destination

Enter the address of your destination location or select a registered pick-up point. Make sure your destination location is correct.

3․ Searching for the closest driver

Protect+ driver-partners will arrive to your pick-up point soon.

4․ Congratulations

You have successfully selected GoRide Protect+ . Be prepared to wait at your pick-up point.

FAQ

Does Gojek provide facilities such as Protect Shield and air purifiers for free or are driver partners required to pay in installments?

The distribution of safety and hygiene tools in the GoRide and GoCar Protect+ fleets is provided to driver-partners free of charge.

What happen if I order Protect+ service and don't receive the guaranteed facilities?

We continue to ensure that all GoRide and GoCar Protect+ services comply with applicable health and hygiene protocols.

Customers who do not get these facilities when ordering Protect+ services can leave comments or complaints in the suggestion box when they review their driver-partners after the trip.

What are the criterias for selecting GoRide and GoCar Protect+ drivers?

The most important thing is that the driver-partner must be vaccinated. Furthermore, we choose based on driver-partners who have received the safety and hygiene tools because they can be ascertained as quality driver-partners and get the best assessment by customers regarding the implementation of health protocols.

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