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GO-FOOD Festival

Frequently Asked Questions


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Created with Sketch.

I am a developer or owner of a commercial building/land; I am interested in opening the GoFood Festival in my venue. Can I register my venue?


If you are a developer or owner of a commercial building/land and are interested in holding a GoFood Festival at your location, please send your submission via e-mail at gofoodfest.partnership@go-jek.com.

What time is operating hours of GoFood Festival?
  1. Pasaraya 10:00-21:00 (Weekday); 10:00-22:00 (Weekend)
  2. Cirebon 10:00-22:00
  3. Surabaya 10:00-22:00
  4. Palembang 10:00-22:00
  5. Semarang 10:00-21:00 (Weekday); 10:00-21:30 (Weekend)
  6. PCP 07:00-18.00
  7. Season city 10:00-22:00
  8. MOI 08:00-22:00
  9. Baywalk 10:00-22:00
  10. Lokbin 11:00-21:00
  11. Makassar 10:00-22:00
  12. Manado 10:00-22:00 (Weekday); 10:00-23:00 (Weekend)
  13. Bandung: 10:00 - 22:00
  14. Karawang: 10:00 - 22:00
  15. Cirebon: 10:00 - 22:00
  16. Solo: 10:00 - 22:00
  17. Yogya: 10:00 - 22:00

Can I bring pets at the GoFood Festival?

You cannot bring animals to GoFood Festival location.

What kind of events are held at the GoFood Festival?


Every week, GoFood Festival holds various events for you and your family, including: Live music, movie screening, family and kids events, workshop, and others community's events.

What payment system is used at GoFood Festival?
All GoFood Festival locations use GO-PAY as an exclusive payment system.
- If you don't have the GO-JEK application yet, please download the GO-JEK application to use GO-PAY.
- If you do not have enough GO-PAY balance, you can top-up at the GO-PAY booth that we have provided. If you top-up your balance at GoFood Festival, it will be a charge-free.


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Created with Sketch.

Can I hold events/activities for my community at GoFood Festival location?


Every GoFood Festival location can be used for the benefit of community events and it's free of charge. Please register and reserve the place via bit.ly/GFFforCommunity and wait for a response from our team to ensure your activity reservation


Do I have to pay to hold an event/activity at GoFood Festival location?


Community events that held at GoFood Festival location will be free of charged. If the community holds a paid event, GoFood Festival will not implement a profit sharing system with the organizing community. The location of the GoFood Festival can be used by the public, as long as you follow the terms and conditions that can be read here


What facilities and services that are provided by GoFood Festival organizers?


Every GoFood Festival location has a stage, sound system and stage area that can be used for the benefit of the event without charge. Logistics items that are not mentioned will be the responsibility of the event organizer to provide


Can GoFood Festival give a sponsorship to us?


GoFood Festival only provides facilities such as stage, sound system and dining area that can be used for the purposes of the event. We do not provide sponsorships for events and activities


Who can organize events at GoFood Festival?


Any community can hold their activities at GoFood Festival. Read the event's terms and conditions here: https://drive.google.com/file/d/1uec3L2skpLR-MUtKBi_eQ2bJFPAbt1HY/view?usp=sharing


I want to hold paid activities such as workshops and certification classes, can it be held at GoFood Festival location?


Event organizers can collect fees for activity participants as long as the form of events can provide added value to the visitors of GoFood Festival. Please fill in the form bit.ly/GFFforCommunity and consult your event form with GoFood Festival team


Can I order food at GoFood Festival through GoFood for delivery?


You can order foods and drinks at GoFood Festival to be delivered to your location via GoFood. You can search by the restaurant name or enter "GO-FESTIVAL" to find the restaurant you want.


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Created with Sketch.

How do i register my culinary business to join with GoFood Festival?


Requirements to participate in GoFood Festival:

- Already become GO-FOOD Partner

- Willing to use GO-RESTO application and GO-PAY payment system

- Fill the registration form and completing the administration documents

If you already have become a GO-FOOD partner, please send your culinary business proposal to apply.gofoodfest@go-jek.com with subject: GoFood Festival Registration


How do I register my business/company as a sponsor at GoFood Festival?


We open the opportunities for business owners to join GoFood Festival in order to provide social impact to MSME owners across Indonesia. If you are interested in developing your business with us, GoFood Festival offers sponsorship packages that can be adjusted to your business goals. Submission can be sent via email gofoodfest.partnership@go-jek.com