Ensuring your safety

As a leading on-demand tech platform, our top priority is ensuring your safety on the app - whether you are a driver partner, merchant partner, or consumer.

Technology

Features built on the app for your peace of mind

Safe trip kit

Share your location, vehicle information, and license plate number of your GoRide trip to your loved ones.

Emergency button

It works as a direct alert to the Gojek Emergency Unit who are ready to assist you on your GoRide journey.

Trip rating

You can tell us how you feel about your ride, delivery and food after every trip - this helps ensure the quality of service on the Gojek platform.

Account security

Account features like smart log-in, facial recognition log-in, and magic-link verification, can ensure that your account is only accessible to you.

Protection

Programs and measures for creating a safe space

Driver screening

Driver partners must go through and meet stringent background checks and requirements before driving with us.

Driver training

Driver partners are required to complete a comprehensive training which covers everything from avoiding accidents and safe food handling, and ace our test.