THIRD-PARTY CONTENT PROVIDER’S SERVICE TERMS OF USE

latest modified: 30 November 2023

We thank you for Your trust in the Services provided by Third-Party Content Providers in the Gojek App. Please take Your time to read the whole Terms of Use of the Third-Party Content ("Third-Party Content Terms of Use").

This Third-Party Content Terms of Use is an integral part of the Gojek Terms of Use. If you use any Services provided by the Third-Party Content Provider on the Gojek App, You will be deemed to have read and agreed to this Third-Party Content Terms of Use. Therefore, if You do not agree to part or all conditions of the Third-Party Content Terms of Use, please discontinue the use of Third-Party Content Services provided by the Third-Party Content Providers on the Gojek App.

1. SCOPE

   This Third-Party Content Terms of Use applies to any Service(s) provided by the Third-Party Content Provider in the Gojek App which includes but not limited to GoGreener, GoGive, GoInvestasi, GoMall, GoMed, GoNews, GoFitness, GoService, and any other service that may supplemented from time to time.

2. GENERAL TERMS

   Unless specifically defined below and in other parts of this Third-Party Content Terms of Use, capital letters used in this Third-Party Content Terms of Use must be interpreted in accordance with the terms in the Gojek Terms of Use.

   GoPay is an electronic money service issued and operated by PT Dompet Anak Bangsa.

   Third-Party Content is any and/or all information and any offer of goods and/or services made and/or compiled and/or developed and/or managed by Third-Party Content Provider, including but not limited to text or writing, pictures, quotes or excerption, photos, illustrations, animations, videos, sound or music recordings, titles, descriptions, and/or any other form of data provided by Third-Party Content Provider to be displayed on the Gojek App, including any link redirected thereto. For the avoidance of doubt, the Third-Party Content also includes every and/or all offers of good and/or services, information, data, actual news, writings, images, quotes, photos, illustrations, animations, videos, sound recordings, obtained by Third-Party Content Provider from third parties, where the Third-Party Content Provider has the authority to use and distribute the content.

3. TERMS OF SERVICE

   1. We only facilitate the provision of Third-Party Content provided by the Third-Party Content Provider; Third-Party Content of which is not owned or controlled by Us, therefore we are responsible for such Third-Party Content and not able to guarantee the accuracy of the Third-Party Content, as well as the implementation of offer of goods and/or service by the Third-Party Content Provider. 
   2. Third-Party Content Provider is third party(-ies) who agrees to become the Third-Party Content Provider based on the partnership scheme or other cooperation scheme with Us.

4. REPRESENTATION AND WARRANTIES

   1. Representation and warranties of the User as stipulated in this Article 4 are in addition to the representations and warranties provided by the User as contained in the Gojek Terms of Use. There are no provisions in this Article 4 that reduce or limit the applicability of the representations and warranties provided by the User in the Gojek Terms of Use. 
   2. You represent and warrant that You may separately be required by the Third-Party Content Provider to be subject to terms and conditions and privacy policy of the Third-Party Content Provider and/or payment system and/or tools provider available in the Third-Party Content (in case You are required to make a payment over the Third-Party Content and/or to access the Third-Party Content) including, but not limited to the GoPay Terms of Use, Know Your Customer (KYC) process of the Third-Party Content Provider (as applicable), and age restrictions to access the Third-Party Content which may be different from the age restrictions applicable in the Gojek App.
   3. You agree to release Us from any submitted claim and loss incurred in any form, either directly or indirectly, related to or in connection with the Third-Party Content, misrepresentation, breach of warranties or breach of terms in this Third-Party Content Terms of Use or non-performance of obligations under this Third-Party Content Terms of Use by You. 
   4. We and/or the related Third-Party Content Provider has the right to refuse Your Third-Party Content Service request if We and/or the Third-Party Content Provider has reasonable reasons to suspect that You have, or by accepting Your request, You will violate this Third-Party Content Terms of Use, the Gojek Terms of Use or applicable laws and regulations. 

How to Contact Us

You Can contact us by e-mail to the following address customerservice@go-jek.com or by telephone number (021) 5084 9000 (Gojek Call Center). All Your correspondence will be recorded and stored for Our records.