How to redeem ticket from GoTix
Need to watch movie or plan to go to recent event? Simply, just use GoTix! You can use GoTix to find movie tickets on CGV and Cinepolis or buy tickets for other exciting events in various cities.
After purchasing a ticket at GoTix, you can redeem the e-ticket with physical ticket by following the steps below:
- Go to the specific CGV theatre that you've chosen
- Find the CGV Self Ticketing Machine
- Enter the booking code and password you got from GoTix
- Your physical ticket will come out after entering the code, then you can instantly watch the movie according to the date and time that you ordered
- Go to the specific Cinepolis theatre that you've chosen
- Exchange your e-ticket with a physical ticket by showing the booking code you got to the ticket counter
- You will get physical ticket, then you can instantly watch the movie according to the date and time that you ordered
- After purchasing ticket in GoTix, you will get a booking code (unique code) to your e-mail
- Show the booking code to get physical ticket at event’s venue
- After getting the physical ticket, you can enjoy the event
There is a thing you need to know...
We are sorry that we cannot reschedule ticket that you have purchased or provide you a refund. That's why you need to make sure the date, time, and the type of seat that you purchased based on your preference