GoFood

Price in app was different from invoice

Please keep in mind that there are things you need to know about ordering GoFood (Non-Super Partner), GoShop, or GoMart the price shown in the app is only an estimated price. The driver will input the actual total price according to the invoice.

If you find the total price entered by the driver in the app is different from the invoice, please report it to us via Help page (on My Profile menu) in Gojek app by clicking Contact Us* button below this article.

As additional info, if you pay for an order using GoPayLater and there is a change in the final price, then the nominal of your GoPayLater transaction bill will be adjusted with your Usage Limit. If your GoPayLater Balance is insufficient, the rest you can pay in cash when the food arrives.

*Contact Us button only accessible when you open this page on your phone/tablet

Do you find this article helpful?

Still Need Help or More Help? Contact us

Browse Topics