Please report it to us by filling in the form via Gojek Help page (under My Profile menu) by clicking the Contact Us* button below so we can check it further.
*Contact Us button only accessible when you open this page on your phone/tablet.

In the meantime, we advise you to secure your account first:

1. Change your data, such as phone number, email, name, and GoPay PIN, if you receive a notification of a data change that you did not make. Learn how to do it at http://gojek.com/secure. 
2. Confirm with family, friends, or relatives if there are unknown transactions. If not from them, immediately report the transaction here.