I transferred or topped up GoPay to the wrong phone number

We are sorry. Following the GoPay terms and conditions, the transaction cannot be canceled if there’s a mistake when transferring or topping up GoPay balance and it’s successful.

But, if the transaction is made to your GoPay account, whose number is no longer active, you can request to change the phone number by visiting this article. We’ll help with further checking.

We hope this information helps.

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