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How to order GoFood via webpage
How to order GoFood via webpage

Good news for GoFood users in Jabodetabek! Now you can order food from your favorite restaurant via website, either using mobile, tablet or PC device. Here's how:

 

Login

Before ordering, you must first log in to your Gojek account by following these steps:

  • Open https://gofood.co.id from your browser, then click the Login button in the upper right corner of the page.

(example of the display of the homepage of the https://gofood.co.id page accessed via a tablet device)

  • Enter the phone number registered with your Gojek account, then follow the login process by entering the 4 (four) digit OTP* code sent via SMS to your number.

*OTP can only be sent via SMS to the number registered to your Gojek account.

How to order GoFood through the website

If you have successfully logged into your account, please follow these steps to order GoFood:

  • Start by entering your location and then clicking the Explore button

  • After entering the location, the website page will show you a list of restaurants nearby
  • You can also utilize search feature on GoFood web by clicking the following button:

  • Type your favorite restaurant / menu, then choose one from the search results
  • Select the menu you want to order on the restaurant's profile page
  • Every menu you pick will be added to your Cart. To access your Cart, click on the Basket icon in the upper right corner, to the right of your profile photo.

  • On the Cart menu, you can add or reduce quantity and provide specific notes to the restaurant for each menu you order.

  • Click the Continue to checkout button on the bottom of Cart menu to proceed your order
  • On the order checkout page, enter the delivery address details. You can also change the delivery point by clicking the Edit map button

  • On the checkout page, you can also use the available promos by clicking Use on the voucher you want. Then click Order to continue.

For the initial stage, only a few types of promos are available for GoFood web ordering

  • Before you send the order to the restaurant, you are required to check all the details once again, such as: delivery address, order summary, promo used, and price details.
  • If you are sure of all the details, click Order to confirm your order.

  • Congratulations! Your order has been sent to the restaurant. Once confirmed, the restaurant will immediately prepare your order.
  • You can monitor the progress of your order with the following display:

  • You can also monitor all your ongoing orders by clicking on your profile photo, then select the Ongoing Orders. 

Notes:

  • For security reasons, the system will automatically log out your account from the https://gofood.co.id page after 24 hours. You have to re-login if you want to use GoFood services through the website.
  • You can make up to four orders at once (including orders made through the application)
  • Before forwarding the order to the restaurant, make sure all the details are correct, because you cannot cancel it once the restaurant has confirmed it. 
  • For now, GoFood orders through the website can only use the GoPay payment method. Make sure you have sufficient GoPay balance before confirming the order.
  • Every order that you make through the website can also be monitored in the Gojek application by clicking Orders → Active orders.