Please note that as per GoClub regulations, there will be level evaluation every 6 (six) months from the time you reach a new level and your total XP earned will be reset to the starting point of that level – either when you manage to maintain your level or get downgraded. 

To be clear, this is what will happen to your XP after the level evaluation in the end of the 6th month after you reach a new level:

• If you get downgraded to or stay as Warga, your XP will be reset to 0 XP
• If you get downgraded to or stay as Bos, your XP will be reset to 200 XP
• If you get downgraded to or stay as Juragan, your XP will be reset to 1.500 XP
• If you manage to stay as Anak Sultan, your XP will be reset to 6.000 XP

You probably lose your XP because of this reason. But don’t worry, you can always earn more XP by making transactions on Gojek app!